Privacy Policy

Last updated: December 15, 2024

1. Introduction

Unexenonsa Centre ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unexenonsa.center or use our services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Communication Records: Records of correspondence and interactions with our services
• Newsletter Subscription Data: Email address and preferences for our educational content
• Consultation Information: Information related to children's footwear consultations and recommendations

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and general location information
• Browser type and version
• Device information and screen resolution
• Website usage patterns and preferences
• Referring website information

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide children's footwear consultation and educational services
• Communication: To respond to inquiries and provide customer support
• Newsletter: To send educational content about children's footwear (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with applicable Canadian laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist in website operation and service delivery
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have provided explicit consent for specific sharing purposes

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on privacy and security practices

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Canadian law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: To understand website usage and improve performance (with your consent)
• Marketing Cookies: To deliver relevant content and advertisements (with your consent)

You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information, please see our Cookie Policy.

7. Your Privacy Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw consent for processing (where consent is the legal basis)
• Complaint: File a complaint with the Privacy Commissioner of Canada
• Data Portability: Request transfer of your data in a structured format

To exercise these rights, please contact us using the information provided in Section 10.

8. Children's Privacy

While our services focus on children's footwear, our website and services are directed to parents and guardians. We do not knowingly collect personal information from children under 13 years of age without parental consent. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: [email protected]
• Phone: (416) 555-0123
• Mail: Privacy Officer, Unexenonsa Centre, 1234 Children's Way, Toronto, ON M5H 3M7, Canada

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes arising from this policy will be subject to the jurisdiction of the courts of Ontario, Canada.